XDuce designed and developed cutting edge CRM solution for our eCommerce system as per our business requirements using Siebel 8.1.x Tools, Campaigns, Web Services, Customer Order Management, Product Configurator and ePricer. XDuce implementation team developed prototype for complex Siebel functionalities and documented the outcomes. They also seamlessly achieved EAI integration using Siebel web services with Oracle SOA 11g and J2EE platforms. Team thoroughly followed industry best practices. Our post-implementation survey showed 30% improvement in customer satisfaction above our own targeted benchmark. They once again proved that Delivering IN-TIME and Delivering IT- RIGHT need not be mutually exclusive!Director, IT Application Integration; a major Industry Policy Setting Organization in North East
Director, IT Application Integration
Software Development is what we do, live and understand. Our expertise is in ensuring your chosen BPM system is integrated throughout your system architecture.
Through the use of clever architecture and design, we seek to minimize ongoing maintenance while also helping you to achieve the cross-departmental benefits of BPM. We aim for clarity of communication and hence use process simulation and analysis which will help you identify process inefficiencies quickly.
By engaging XDuce for your BPM implementation and optimization, you will be avoiding common pitfalls whilst quickly and efficiently adopting a new technology.
THE RIGHT BPM PARTNER
IBM’s BPM is recognized as one of the leading human-centric BPM software.
Backed by years of proven software development and integration experience, our team of consultants are highly skilled, with broad process modeling and architectural knowledge. We believe in small agile teams that mentor your staff to become self-sufficient. We use IBM frameworks accelerating your learning and ensuring software uptake within your organization.
Using Process Elaboration Workshops, we help you select the most applicable starting point. XDuce bridges business concepts and technical complexity to accelerate the build and deployment of your BPM solution. XDuce’s Expedite BPM is a service pack that assists corporations to rapidly implement IBM’s BPM and begin the journey to process improvement.