XDuce designed and developed cutting edge CRM solution for our eCommerce system as per our business requirements using Siebel 8.1.x Tools, Campaigns, Web Services, Customer Order Management, Product Configurator and ePricer. XDuce implementation team developed prototype for complex Siebel functionalities and documented the outcomes. They also seamlessly achieved EAI integration using Siebel web services with Oracle SOA 11g and J2EE platforms. Team thoroughly followed industry best practices. Our post-implementation survey showed 30% improvement in customer satisfaction above our own targeted benchmark. They once again proved that Delivering IN-TIME and Delivering IT- RIGHT need not be mutually exclusive!

styling   Director, IT Application Integration; a major Industry Policy Setting Organization in North East

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Director, IT Application Integration

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