Microsoft 365 Managed Services for Better Performance, Security, and Support

Ongoing security, licensing, and support for your Microsoft 365 environment, handled by a team that works alongside your internal IT, not around it. You keep control, we take on the daily workload.

Trusted by global brands
Features

Features and Capabilities

Explore comprehensive Microsoft 365 management capabilities designed to simplify administration, strengthen security, optimize collaboration, and improve user productivity. From proactive monitoring and support to configuration and ongoing optimization, we help keep your Microsoft 365 environment secure, reliable, and efficient.

Proactive security monitoring

Defender and Purview settings are checked and adjusted continuously, not configured once and forgotten.

License optimization

We flag unused and underused seats before they show up as wasted spend.

Tier 1, Tier 2 and Tier 3 Support

From day-to-day tickets to complex technical issues, our team provides end-to-end support, reducing the workload on your internal IT team.

Patch and update management

Updates roll out on a set schedule, not whenever someone gets to it.

Visible governance

Every policy change is documented and visible to your team.

Predictable monthly cost

A flat operating cost instead of unpredictable break-fix spend.

Other offerings

Managed Service offerings

Our Microsoft 365 managed service offerings provide ongoing expertise, proactive support, and strategic guidance to keep your environment secure, optimized, and aligned with business needs. From daily management to troubleshooting and continuous improvement, we help maximize the value of your Microsoft 365 investment.

Tenant setup & configuration

Configured around how your business works, not a default template.

Ongoing security management

Defender, Purview, and Intune kept current as your environment changes.

License and cost management

Regular audits catch mismatched tiers and unused seats early.

Help desk and support

Tier 1, Tier 2, and Tier 3 support handled by our team, reducing the workload on your internal IT staff.

Compliance support

Configuration checks against HIPAA, GDPR, DORA, or DPDP. See compliance guidance.

Migration and modernization

Our migration services plug directly into the same managed environment afterward.

Not sure what to hand off first?

A short assessment shows exactly where your environment needs attention.

Get in touch with our Microsoft 365 experts today
Why XDuce

Why Choose XDuce + DEV IT

Get more from Microsoft 365 with XDuce + DEV IT. We combine proactive monitoring, security management, user support, and continuous optimization to reduce operational overhead, resolve issues faster, and keep your Microsoft environment secure and productive.

Alliance-backed delivery

Strategic direction from XDuce, engineering capacity from DEV IT.

Scope defined up front

What we own and what stays with your team is documented before we start.

Your team keeps control

Governance and strategic calls stay with your internal IT team.

Full visibility into our work

Dashboard access shows what's been done, when, and why.

Built for capacity gaps

Closes the industry's near-5-million cybersecurity talent shortfall without a hiring search.

No pressure to expand scope

Engagement shrinks or grows with your team's actual capacity.

Have questions?

Find the Right Answer Now

Usually tenant setup and migration support, ongoing security work across Defender, Purview, and Intune, license management, and day-to-day support ticket handling. It's an ongoing service, not a one-off project, which is really the main difference from hiring someone to fix a specific problem and disappear.

Break-fix shows up after something's already broken. Managed services catch the license waste, security drift, and patching gaps before they turn into a support call in the first place. Over a year, that usually adds up to fewer emergencies, not just faster responses to the ones you already have.

No, and that's by design. Your team keeps governance and strategic decisions, the calls that actually shape how your environment runs. We take on the operational work that's been eating their time, not their job, and the split gets documented before anything starts so nobody's guessing later.

Run a readiness assessment. It reviews your current environment and gives you a prioritized list instead of a guess about where to start, which is usually more useful than trying to figure it out from the inside while you're also running the day-to-day.

Usually a predictable monthly cost instead of the up-and-down spend of break-fix support, though the exact number depends on your environment's size and what's actually in scope. Most teams find that easier to budget around than paying for emergencies as they happen.